Every part of the call, inside HighLevel.
17 features across calls, texting, numbers, follow-up and reporting. Each has its own page: how it works, every setting, and its limits.
Calls
A phone on every HighLevel page, with the context and routing to answer well.
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Browser Softphone
A draggable browser softphone injected into every HighLevel page, so reps can answer or place calls without switching tabs. -
Caller Card
See a contact's name, tags, DND status and latest note before you pick up, on both the softphone and the full Phone page. -
Click to Call
Click a phone number anywhere HighLevel shows one, a contact's page, the Contacts grid or Opportunities, and Phone Clover opens the softphone and dials. -
Phone Page
The full-page Phone view with Recents, Contacts, Keypad and Lists tabs, plus a dashboard alongside it on wider screens. -
Routing & Presence
Ring-all or round-robin routing, business hours, forward to mobile, voicemail and Available/Away presence for your default number.
Texting and numbers
HighLevel texting on your own Telnyx numbers, plus number health, compliance guardrails and business registration.
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Native SMS
Texting from HighLevel Conversations on Telnyx numbers, in early access in our pilot account. Workflow and bulk texting are unproven. Hosted SMS works today. -
Hosted SMS
Add texting to a landline or VoIP number you already own, usually live in 1 to 3 business days, without porting or touching your calls. -
Number Health
Per-number delivered and spam signals, caller ID name (CNAM) and a STIR/SHAKEN signing note, with optional automatic failover (off by default) off a flagged number. -
Texting Compliance Guardrails
Quiet-hours holds for outbound texts, opt-out keyword handling, and a spoken recording notice, on by default for every Phone Clover sub-account. -
A2P 10DLC
A guided wizard for the carrier-required A2P 10DLC registration US business texting needs, instead of a manual Trust Center form. -
Number Management
Adopt existing Telnyx numbers, buy new domestic or international ones, and manage per-number labels, capabilities and caller ID.
Follow-up, reporting and setup
Every call ends with a next step, shows up in reporting, and setup stays simple.
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Post-Call Outcomes
A post-call outcome card with built-in tiles plus up to eight custom outcomes that tag contacts and create follow-up tasks in HighLevel. -
Calling Lists
Build a calling list from a HighLevel tag or selected contacts and dial through it one call at a time, with DND and calling-hours checks at dial time. -
Missed Call Text Back
An off-by-default automation that sends one text after a call goes unanswered, once the full ring and forward chain finishes. -
Dashboard & Reporting
Today, 7-day and 30-day call stats, call log filters, by-rep performance and CSV export, shown alongside the phone. -
Recordings & AI Notes
Call recording with dashboard playback, plus AI Notes on Pro, which transcribes calls and writes an AI summary to the contact. -
Settings & Appearance
Health badges across HighLevel and Telnyx, plus a per-rep theme (Default, Light mint, Dark mint or Black) and desktop notifications.
Want Telnyx inside HighLevel? Get early access.
Tell us about your team and your call volume. We reply by email and set up your first sub-account with you.